Terms of Service

General

HOL-TRIN Inc. operates according to the terms and conditions described in this section. If you visit and shop on hol-trin.com, you accept these conditions.

Please read these conditions carefully before using the HOL-TRIN website. By using this website, you signify your agreement to be bound by these terms and conditions.

Warranty

HOL-TRIN products come with a 1-year limited warranty from the date of purchase. Extended warranty and MRO packages are available upon request.

The warranty covers defects in materials and workmanship under normal use. The warranty does not cover damage caused by misuse, abuse, accident, improper installation, or unauthorized modifications.

Support for Discontinued Products

HOL-TRIN will continue to provide support for discontinued products for a minimum of 5 years after discontinuation, subject to parts availability.

Shipping

Our propulsion testing products ship from Gatineau, Quebec, Canada. WindShapers ship from Geneva, Switzerland.

Shipping times vary by destination and product. Our thrust stands are generally in stock and ready to ship in 1 business day. Lead times for WindShapers vary as most models are made to order.

WindShape

WindShape products come with a 1-year limited warranty. Extended warranty and MRO packages are available upon request.

On-site installation support is provided for larger WindShaper models. Contact our sales team for more information.

Pricing

All prices are shown in USD or CAD as selected. Prices are subject to change without notice.

The price of Flight Stands and WindShapers varies by size, model, and features. Contact our sales team for a custom quote.

Taxes

Applicable taxes will be charged based on the shipping destination and local regulations.

Ordering

Orders can be placed through our website or by contacting our sales team directly.

For the Series 1585 thrust stand, you can purchase directly on the product page. For Flight Stands and WindShapers, contact our sales team for purchasing information.

Cancellations

Orders can be cancelled before shipment. Once an order has shipped, standard return policies apply.

Repairs

If your product requires repair, please fill out our support form to contact our technical support team.

We recommend having your force measurement unit recalibrated once per year.

Refunds

Refunds are handled on a case-by-case basis. Please contact our support team for assistance with refund requests.

Privacy and Security

We are committed to protecting your privacy and personal information. Our privacy policy outlines how we collect, use, and protect your data.

All transactions are secured using industry-standard encryption protocols.

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of HOL-TRIN Inc. and is protected by intellectual property laws.

Limitation of Liability

HOL-TRIN Inc. shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Canada, without regard to its conflict of law provisions.

Changes to Terms

HOL-TRIN Inc. reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on this website.

For questions about these terms and conditions, please contact our support team.